List hand-offs

GET

handoffs

List hand-offs

curl --request GET \
  --url https://api.peeve.ai/v1/handoffs \
  --header 'Authorization: Bearer <token>'

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.peeve.ai/v1/handoffs', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.peeve.ai/v1/handoffs",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.peeve.ai/v1/handoffs"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://api.peeve.ai/v1/handoffs")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "object": "<string>",
  "data": [
    {
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "object": "<string>",
      "session_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "ask": "<string>",
      "stop_reason": "<string>",
      "ticket_ref": "<string>",
      "route": "<string>",
      "destructive": true,
      "requester_label": "<string>",
      "confidence": 123,
      "intent": "<string>",
      "intent_confidence": 123,
      "intent_at": "2023-11-07T05:31:56Z",
      "resolution_reason": "<string>",
      "resolution_confidence": 123,
      "resolution_at": "2023-11-07T05:31:56Z",
      "resolved_at": "2023-11-07T05:31:56Z",
      "assigned_at": "2023-11-07T05:31:56Z",
      "external_responder": "<string>",
      "created_at": "2023-11-07T05:31:56Z",
      "updated_at": "2023-11-07T05:31:56Z"
    }
  ],
  "has_more": true,
  "next_cursor": "<string>",
  "request_id": "<string>"
}

Authorizations

Authorization

string

header

required

A user token (pv_ut_…) as Authorization: Bearer pv_ut_…. X-Peeve-Key is accepted too. Never a query parameter — URLs end up in proxy logs and Referer headers.

The token carries its owner's live workspace role, re-read on every call.

Query Parameters

limit

integer

default:50

Page size. Over 200 is a 400, not a silent clamp.

Required range: 1 <= x <= 200

cursor

string

An opaque next_cursor from a previous page. Do not parse or construct it. Reusing a cursor under a different sort/order is rejected.

sort

enum<string>

default:created_at

Available options:

created_at,

updated_at

order

enum<string>

default:desc

Available options:

asc,

desc

created_after

string<date-time>

created_before

string<date-time>

status

enum<string>

Available options:

open,

pending,

resolved,

closed

kind

enum<string>

Available options:

ticket,

chat

requester

enum<string>

Available options:

human,

agent

resolution

enum<string>

Available options:

solved,

unsolved,

partial,

abandoned

session_id

string<uuid>

assigned

boolean

Response

A page of hand-offs.

object

string

required

Allowed value: "list"

data

object[]

required

Show child attributes

has_more

boolean

required

Always present, so a paging loop never branches.

next_cursor

string | null

required

Pass as cursor for the next page. null on the last page.

request_id

string

required

⌘I

List hand-offs

curl --request GET \
  --url https://api.peeve.ai/v1/handoffs \
  --header 'Authorization: Bearer <token>'

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.peeve.ai/v1/handoffs', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.peeve.ai/v1/handoffs",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.peeve.ai/v1/handoffs"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://api.peeve.ai/v1/handoffs")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "object": "<string>",
  "data": [
    {
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "object": "<string>",
      "session_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "ask": "<string>",
      "stop_reason": "<string>",
      "ticket_ref": "<string>",
      "route": "<string>",
      "destructive": true,
      "requester_label": "<string>",
      "confidence": 123,
      "intent": "<string>",
      "intent_confidence": 123,
      "intent_at": "2023-11-07T05:31:56Z",
      "resolution_reason": "<string>",
      "resolution_confidence": 123,
      "resolution_at": "2023-11-07T05:31:56Z",
      "resolved_at": "2023-11-07T05:31:56Z",
      "assigned_at": "2023-11-07T05:31:56Z",
      "external_responder": "<string>",
      "created_at": "2023-11-07T05:31:56Z",
      "updated_at": "2023-11-07T05:31:56Z"
    }
  ],
  "has_more": true,
  "next_cursor": "<string>",
  "request_id": "<string>"
}

Overview

Sessions

Contacts

Users

Leads

Meetings

Hand-offs

Analytics

Configuration

Webhooks

Ask

List hand-offs

Authorizations

Query Parameters

Response